Important Email Notice
Do not send confidential or personal information, such as Social Security numbers or member address changes, via email. This communication is not secure. To protect the privacy of our members, VRS will send only non-confidential replies.
VRS Defined Benefit Plans Support
Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.
Email: Member Inquiries | Retiree Inquiries | myVRS Online Assistance
Please have your identification information ready.- Customer Contact Center:1-888-827-3847
(select option 3 for myVRS online assistance) - International Dialing:+1 804-649-8059
- TDD:1-804-289-5919
- Hours: Monday-Friday, 8:30 a.m. - 5:00 p.m.|Map & Directions
Note
Best times to call are Wednesday, Thursday and Friday afternoons.
MissionSquare Retirement Defined Contribution Plans Support
Contact MissionSquare about investment needs and services. Select a plan below for Participant Services and Defined Contribution Plan Specialist contact information.